Privacy Policy
Effective Date: 16th July 2025
1. Introduction
Welcome to Domain Patroller. Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
When you use Domain Patroller, we may collect the following types of information:
- Personal Information: Name, email address, billing details, and other identifying information provided during signup or communication.
- Domain Data: Information about the domains you track, including domain names, DNS records, uptime status, and associated metadata.
- Usage Data: Interaction data with our platform, including IP addresses, browser type, device information, log data, and analytics for performance monitoring and service improvement.
- Session Data: For product improvement, we use session recording tools to understand how users interact with our site (this excludes sensitive fields like passwords).
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Monitor uptime and DNS status of your domains.
- Enhance user experience and tailor recommendations.
- Communicate updates, offers, or service-related notifications.
- Process payments securely through trusted third parties (e.g. Stripe).
4. Data Sharing and Disclosure
We value your privacy and:
- Do not sell or rent your personal data.
- Share data only with trusted third-party providers under strict confidentiality (e.g. payment processors, analytics tools).
- May disclose information where required by law or to protect rights, property, or safety.
5. Data Security
We employ industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure.
6. Sister Company Affiliation
Domain Patroller is part of a group that includes an IT consultancy. However:
- Your data is never shared with our sister company or any third parties without explicit consent.
- We maintain strict data segregation and security protocols to ensure your information is used exclusively to deliver Domain Patroller services.
7. Data Retention
We retain your personal information only as long as necessary for service delivery or as required by law.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, email us at rich@domainpatroller.com.
9. Changes to This Privacy Policy
We may update this privacy policy periodically. Updates will be posted here with a revised effective date and, where appropriate, notified via email.
10. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
📧 rich@domainpatroller.com